Are your clients feeling low, stressed or anxious?
BounceBack® is a free mental health skill-building program based in Cognitive Behavioral Therapy
Access to 20 workbooks for managing low mood, stress, worry
Telephone support provided by trained coaches, oversight provided by clinical psychologists
For people aged 13+ experiencing mild to moderate anxiety or depression
It’s free, there is no wait period, and no travel is required.
Since being launched across BC in 2008, the program has shown to reduce depressive and anxious symptoms by 50% at program completion.
*Based on the participant’s PHQ-9 and GAD-7 scores from 2008-2022.
Help your clients choose the support that’s right for them.
BounceBack® Coaching
BounceBack telephone coaches are trained to support participants as they work through the BounceBack workbooks of their choosing. Participants will talk to their coach over the phone for 4-6 sessions scheduled at their convenience. BounceBack coaching is available in English, French, Cantonese, Mandarin, and Punjabi. Your BounceBack telephone coach will:
• Support and encouragement
• Help participants understand the lessons in the workbooks
• Help participants apply what you’re learning to your own life
• Keep participants motivated
As a Primary Care Provider referring to BounceBack Telephone Coaching Program, you maintain clinical responsibility for the individual for the duration of their program participation. Clinical responsibility requires you to:
• Assess eligibility based on program participation criteria
• Redirect ineligible participants to other services /supports
• Receive correspondence regarding the participant’s participation in the program including reports, enrollment status, and risk updates.
• Provide adequate follow up and support if risk of suicide or self-harm is detected.
If an individual isn’t eligible for the BounceBack telephone coaching program or would prefer to work through the material independently, they may access BounceBack Online. BounceBack online has 20 modules that include workbooks, interactive worksheets and videos designed to help individuals overcome low-mood and worry. BounceBack Online is available in English. No referral or Primary Care Practitioner required. Individuals can register at www.bouncebackonline.ca.
The BounceBack Today videos provide individuals with practical tips for managing your mood, sleeping better, building confidence, increasing activity, problem solving and healthy living. Videos are available in English, French, Arabic, Farsi, Cantonese, Mandarin and Punjabi. No referral or Primary Care Practitioner required.
Individuals can register at www.bouncebackvideo.ca, using access code: bbtodaybc.
The workbooks are adaptable and flexible in order to meet individual needs. Adults can choose from over 20 workbook titles in either a long-form or short-form versions. Our youth program includes 9 workbooks that use youth-friendly scenarios and graphics.
“Without BounceBack® there is a huge gap for patients with mental health issues – [BounceBack] meets a critical piece of that gap.”
Primary Care Physician
“Easily and quickly accessible; for a busy family practitioner having someone who can work with CBT is great.”
Primary Care Physician
“[BounceBack] gives people support who don’t have access to psychological care, it is a good resource that is consistently well applied. If a person participates in it, I always get positive feedback.”
BC Secondary School Counsellor
“You have done such a great job for so many of my patients. It’s a delight to hear all the great reviews and appreciation from patients. Thanks!”
Kamloops Psychiatrist
“I’m so pleased to see this is now available for youth. It’s been a great resource for my patients so far and I’m excited to be able to offer it to some of my youth patients now.”
Pitt Meadows Physician
“I like that the program is low barrier, no cost and that it is easily accessible for youth.”
BC Secondary School Counsellor
“As a GP we frequently see patients who present symptoms of anxiety and depression. It has made a great difference to my practice to be able to refer these patients to BounceBack® for some cognitive training rather than reaching for my prescription pad.”
Duncan Physician
Program effectiveness:
BounceBack® has shown to help reduce symptoms of depression and anxiety by half, and over 90% of participants say they would recommend it to a friend or family member. Numerous research studies have found BounceBack® to be clinically effective.
Read more about the clinical effectiveness of the BounceBack® BC program in the BC Medical Journal (Vol. 61, No, 1, Jan Feb 2019) here. BounceBack® was also awarded the Doctors of BC award in 2014.
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