At this time, primary care providers (family doctors, nurse practitioners, psychiatrists) and
secondary school counsellors can refer individuals to the BounceBack® Coaching program. The
primary referrer retains clinical responsibility for the individual, meaning they have the
necessary training to assess suicide risk, determine next steps, and ensure that appropriate
follow-up and treatments are provided.
If you work in a field outside of the listed primary care providers above and support individuals
with their health and well-being, you may be eligible to become a secondary referrer. Read
more about the process here.
Complete the BounceBack® referral form to ensure your client meets all eligibility criteria:
This referral is not appropriate for BounceBack Coaching program. Please review following alternatives for your client:
The BounceBack online program is an option. Individuals will have access to workbooks, interactive worksheet and videos designed to help them overcome low mood and worry.
Individuals can self-refer and register at www.bouncebackonline.ca. You may choose to connect with them about their progress at their next visit.
BounceBack Today Video series provides individuals with practical tips on managing mood, sleeping better, building confidence, increasing activity, problem solving and healthy living.
Videos are available in English, French, Farsi, Cantonese, Mandarin, and Punjabi. The online videos are available for your clients to watch at any time or while they are waiting for their coaching sessions to begin at: www.bouncebackvideo.ca (using access code bbtodaybc).