BounceBack® is a free, evidence-based Cognitive Behaviour Therapy (CBT) program designed to assist primary care practitioners in providing support to adults and youth 15+ who need help managing low mood, mild to moderate depression, anxiety and stress.
It’s free, there is no wait period, and no travel is required.
Help your patients choose what delivery method is best for them.
Getting Your Patients Started
The referral process is just 4 easy steps:
- Complete a PHQ-9 to ensure depressive symptoms are in the mild to moderate range
- Complete the referral form.
- Fax the completed form to your local BounceBack® branch (# provided on referral form)
- Provide patient with BounceBack® resources (brochure, video access card)
Direct patients to www.bouncebackbc.ca to register for the online program.
Provide the patient with a hardcopy of the DVD or a video link card that has the log-in information (you can order materials from us). You can also direct patients to www.bouncebackbc.ca to register for the online video.
Contact us for more information, resources or to order materials.
A Glance at the Materials
The workbooks are adaptable and flexible in order to meet your patient’s needs. Adults can choose from over 20 workbook titles in either a long-form or short-form versions. Our youth program includes 9 workbooks that use youth-friendly scenarios and graphics.
What are Your Colleagues Saying about BounceBack®?
Community Patient Conferencing Fee
Family physicians who consult with a Bounce Back® Coach as part of collaborative care planning for a patient with complex needs may bill the Community Patient Conferencing fee (Fee Code 14016).
BounceBack® has shown to help reduce symptoms of depression and anxiety by half, and over 90% of participants say they would recommend it to a friend or family member. Numerous research studies have found BounceBack® to be clinically effective.
Secondary School Counsellors, Psychologists and Social Workers
Are you a school counsellor who works with grades 10, 11, or 12 in British Columbia? Contact us to find out how you can make BounceBack® easily accessible to your student body.
The main objective of the BounceBack® telephone coaching sessions is to help clients get the most out of the program by providing them with educational and motivational support. Individual coaching sessions are shorter (usually 15-20 minutes), compared to hour-long counselling sessions. This shorter timeframe does not give coaches enough time to get into the details of the clients’ experiences. Rather, coaches guide clients in working through the program materials, checking in with them, answering their questions, and helping them to problem-solve if they have trouble applying what they’re learning. This single flow of communication is also different from the open conversation typical of therapy sessions.
All coaches complete an intensive training program to deliver CBT. BounceBack® coaches are trained and overseen by registered clinical psychologists, who provide clinical support as well as reinforce their CBT knowledge and skill development once formal training is complete.
Every telephone coaching session begins with a mood rating and a routine risk assessment by the coach. BounceBack® coaches are required to contact clinical psychologists at any time an issue arises that would put the clients at risk of harming themselves or others. As the primary care provider, you remain in control of your clients’ care. Family doctors and nurse practitioners who refer clients to the BounceBack® program will be notified if their clients are identified as at risk during any of the routine assessments. They will also receive progress reports detailing the work completed, the workbooks used, and the final client outcomes.
The BounceBack® program usually involves three to six telephone sessions with a coach. The first session lasts about 45 minutes and includes a client assessment to ensure program eligibility. After the first call, the client is sent a package of materials, which includes a program information sheet and introductory workbooks. Subsequent calls are 15-20 minutes in length, with the coach providing the client with additional workbooks that best support the client’s current needs. The program takes anywhere from three to six months to complete.
Yes. The use of mental health medications or involvement in other mental health support programs does not preclude clients from participating in BounceBack®. You decide if BounceBack® is a useful addition to, or replacement for, other treatments or services you’re offering your clients.